Customer Service Representative Trainee

Job Summary

A company is looking for a Customer Service Representative Trainee.

Key Responsibilities

• Support and build trust with policy customers by addressing their unique needs
• Offer additional products to customers while servicing their inquiries
• Participate in training to gain a solid base of insurance knowledge

Required Qualifications

• A minimum of two years relevant work experience, or
• A minimum of two years post-secondary education
• Ability to work in a remote environment
• Commitment to a training duration of 15 to 20 weeks
• Willingness to work a schedule that includes evening or weekend hours after training