Customer Service Sales Representative

Job Summary

A company is looking for a Customer Service Sales Representative (TSX) to provide support and promote products in a virtual work-from-home environment.

Key Responsibilities

• Handle inbound customer inquiries and provide technical support while ensuring a positive customer experience
• Build rapport with customers and identify their needs to promote additional products and services
• Utilize multiple tools and systems to troubleshoot issues and maintain accurate account information

Required Qualifications, Training, and Education

• Some high school coursework is required
• 0-2 years of relevant work experience is preferred
• Must be flexible to work various shifts within the hours of operation
• Ability to work independently while seeking support when necessary
• Demonstrated technical knowledge and ability to use multiple systems effectively