Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to provide personalized experiences for customers in a remote setting.

Key Responsibilities

• Build rapport with customers and resolve requests on the first contact
• Educate customers about their insurance policies
• Utilize multiple systems to meet service level goals and objectives

Required Qualifications

• 1+ years of customer service experience
• High School Diploma (or GED)
• Proficiency with Microsoft Office Suite (ideal qualifications)
• Experience in insurance financial products, hospitality, or retail sales (ideal qualifications)
• Bilingual in Spanish is a plus (ideal qualifications)