Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to assist customers through inbound calls while working remotely.

Key Responsibilities

• Handle a high volume of customer inquiries and assist with problem-solving
• Promote products and drive sales during customer interactions
• Personalize the customer experience by addressing specific needs and concerns

Required Qualifications

• Must reside in Florida, Georgia, Greater Boise, ID area, North Carolina, South Carolina, Texas, or Virginia
• Ability to work weekends, holidays, and additional hours as needed
• Experience navigating multiple systems and screens during customer interactions
• Must possess a self-provided computer or laptop meeting specified requirements
• Attendance and participation in a mandatory six-week paid training program