Customer Care Professional

Job Summary

A company is looking for an Associate Customer Care Professional in Health Insurance, Remote.

Key Responsibilities

• Provide a superior call experience by owning each call from start to finish
• Build rapport with callers and assess their needs to present effective solutions
• Engage in ongoing training and professional development for career advancement

Required Qualifications

• High school diploma or equivalent; post-secondary education preferred
• Experience in navigating complex customer interactions to resolution
• Ability to adapt to change in a fast-paced work environment
• Reliable remote work setup with necessary internet speed and security
• Must pass a criminal background check