Job Summary
A company is looking for a Client Services Representative to join their team.
Key Responsibilities
- Act as a liaison between the company, customers, and patients
- Resolve customer requests via inbound and outbound calls or the Internet
- Provide customer education and notify clients of test results promptly
Required Qualifications
- High School Diploma or GED equivalent required
- Previous experience in a customer service role
- Experience in a contact center or call center environment preferred
- Knowledge of Microsoft Office suite is required
- Prior healthcare industry experience is a plus
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