Customer Service Trainee

Job Summary

A company is looking for a Customer Service Trainee.

Key Responsibilities

• Receiving, investigating, and resolving all customer inquiries timely and accurately
• Handling customer service inquiries and problems via the telephone
• Ensuring all customer communication is clearly documented

Required Qualifications

• High School Diploma or equivalent
• 1 year of experience in a customer service support role is required
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Ability to work independently under general supervision and collaboratively as part of a team in a fast-paced environment
• Must be able to pass required testing