Customer Strategy Manager

Job Summary

A company is looking for a Customer Strategy Manager to join their Customer Strategy team.

Key Responsibilities

• Maintain ownership of 10+ key mid-market accounts and manage client expectations
• Analyze online marketing campaign metrics and present findings to clients
• Serve as a strategic partner and subject matter expert in digital marketing and e-commerce

Required Qualifications

• 3+ years of experience in a client-facing role with small to medium-sized businesses
• Proven track record of using data for strategic decision-making
• Above average skills in Microsoft Excel and analytics platforms
• Experience in managing tough customer conversations effectively
• Fluency in English, both spoken and written