Customer Success Consultant

Job Summary

A company is looking for a Customer Success Growth Consultant (CSM) to drive the success of ambitious entrepreneurs in their Growth Partner Accelerator.

Key Responsibilities

• Conduct personalized video consultations and create tailored action plans for clients
• Manage a portfolio of around 40 clients, providing ongoing support and strategic guidance
• Oversee the client experience, implementing improvements and resolving challenges to ensure client success

Required Qualifications

• At least 3 years of experience in growing, coaching, or consulting businesses
• Preferred background as ex-agency owners or extensive experience in digital marketing and sales
• Passionate about continuous learning and professional development
• Ability to thrive in dynamic, fast-paced environments
• Strong coaching skills to hold clients accountable and provide actionable feedback