Job Summary
A company is looking for a Customer Success Manager.
Key Responsibilities
- Deliver daily support and guidance to customers, acting as a trusted advisor
- Define and communicate success plans based on data for each assigned customer
- Manage customer engagement, including onboarding, nurturing, and upsell/cross-sell opportunities
Required Qualifications
- Bachelor's Degree required
- Financial Services experience preferred
- Experience in SaaS customer-facing account management
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