Client Success Specialist

Job Summary

A company is looking for a Client Success Specialist to provide exceptional support and build long-term relationships with clients.

Key Responsibilities

• Act as a primary point of contact for clients and chefs, ensuring strong internal communication
• Monitor and analyze client feedback to identify areas for improvement and manage client issues
• Conduct client consultation calls to build and maintain strong relationships and understand their needs

Required Qualifications

• Previous CRM experience
• Experience in managing ongoing client relationships
• Ability to work independently in a fast-paced environment
• Strong analytical skills to identify trends and opportunities for improvement
• Strong leadership skills