Customer Success Manager, Advertising

Job Summary

A company is looking for a Customer Success Manager specializing in Advertising.

Key Responsibilities

• Manage end-to-end execution of advertising campaigns on platforms like Amazon and Walmart
• Plan and manage joint success plans to meet customer needs and KPIs
• Analyze campaign performance data to provide insights and recommendations for improvement

Required Qualifications

• Bachelor's degree in Business, Marketing, Communication, Economics, or related field
• 5+ years of professional work experience
• 3+ years of experience in media and advertising engagement in a consulting/agency role
• Experience managing Ecommerce marketing budgets, particularly on Amazon and Walmart
• Proven track record of retaining and renewing Enterprise customers in the SaaS space