Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support to clients and patients.

Key Responsibilities

• Handle escalated patient calls and de-escalate situations effectively
• Work proficiently in multiple client systems and various communication channels
• Mentor new employees and develop proficiency in AR Management procedures

Required Qualifications

• High School Diploma or equivalent combination of education and relevant experience
• Strong organizational, multi-tasking, and time-management skills
• Ability to act independently and as part of a team
• Proficiency in handling various communication channels
• Experience in customer service roles preferred