Customer Success Manager

Job Summary

A company is looking for a Customer Success professional.

Key Responsibilities

• Support the Head of Customer Success in building systems and processes for customer service
• Utilize data analysis and process optimization to enhance customer experience
• Influence the design and delivery of customer experiences during growth stages

Required Qualifications

• 3-5 years of experience in Customer Success
• Experience in healthcare, particularly in an early-stage startup
• Healthcare background
• Proficient in Excel
• Data-driven approach