Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Manage customer relationships to ensure satisfaction and retention
• Onboard new clients and provide ongoing support and training
• Analyze customer feedback and usage data to identify improvement opportunities

Required Qualifications

• Bachelor's degree or equivalent experience
• Experience in customer success or account management
• Proficiency in CRM software and customer support tools
• Strong organizational and time management skills
• Ability to work independently in a remote environment