Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to drive engagement and value for enterprise customers.

Key Responsibilities

• Manage, support, and develop a portfolio of enterprise customers (B2B)
• Connect with stakeholders to understand user value and engagement drivers
• Identify patterns and synergies between different end-user use cases

Required Qualifications

• 2-3 years of experience as a Customer Success Manager
• Previous experience managing complex enterprise accounts
• Customer-oriented mindset with the ability to identify underlying drivers
• Business-oriented with a focus on growth and scaling customers
• Ability to thrive in start-up and remote-first environments