Bilingual French Call Center Rep

Job Summary

A company is looking for a Call Center Representative - Bilingual French.

Key Responsibilities

• Provide consultative support to store personnel and customers regarding products and services
• Respond to incoming calls, emails, and written correspondence in a professional manner
• Document customer interactions accurately and maintain service levels while resolving issues

Required Qualifications

• Bilingual in French and English
• High school diploma or equivalent required
• 2+ years of call center or customer service experience preferred
• Previous experience with a CRM system strongly preferred
• Authorized to work for any employer in the United States