Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to foster strong partnerships with clients and ensure they achieve their goals while maximizing the value from the company's solutions.

Key Responsibilities:

• Build and sustain meaningful relationships with enterprise clients, offering strategic guidance
• Support clients in achieving strong user adoption and mitigate churn risks
• Identify growth opportunities within accounts and guide clients through expansion strategies

Qualifications:

• 3+ years of experience in a Customer Success Manager, Account Manager, or similar role, ideally in a SaaS environment
• Bachelor's Degree
• Demonstrated success managing and expanding mid-level accounts