Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative in Egypt.

Key Responsibilities

• Track customer concerns, identify trends, and drive calls
• Work cross-functionally to remove customer obstacles
• Ensure every customer has an extraordinary experience

Required Qualifications

• Advanced command of the English language
• Experience with Zendesk, Hubspot, or similar technology
• Ability to remain calm under pressure and establish rapport
• Skilled multitasker with strong organizational abilities
• Adaptable to change and comfortable chatting with diverse individuals