Customer Support Specialist

Job Summary

A company is looking for a Support Specialist to join their team in Effingham, IL.

Key Responsibilities

• Respond to customer requests via phone, email, and live chat
• Prioritize, document, and resolve customer issues
• Deliver exceptional service with professionalism and care

Required Qualifications, Training, and Education

• Passion for customer service and helping others
• Ability to thrive in fast-paced environments
• Flexibility to adapt to changing situations
• Experience in customer support or related fields preferred
• High school diploma or equivalent required