Client Success Manager

Job Summary

A company is looking for a Client Success Manager to work with mid-to-large enterprise accounts and drive successful client experiences.

Key Responsibilities

• Develop campaign performance strategies and insights, guiding clients on best practices and setting realistic goals
• Manage day-to-day client communication, building relationships and leading performance calls
• Monitor client health and revenue forecasting, identifying expansion opportunities and addressing challenges

Required Qualifications

• At least 4 years of experience as an Enterprise Client Success Manager or Project Manager
• Proficiency in Microsoft Office, Salesforce, and Tableau
• Ability to translate complex ideas into actionable business insights
• Strong organizational skills to manage multiple clients simultaneously
• Experience working independently and as part of a remote team