Development Specialist

Job Summary

A company is looking for a Development Specialist - OON.

Key Responsibilities

• Act as On the Job Trainer for new hires and coach team members to ensure quality and performance standards are met
• Collaborate with training and department leadership to enhance training agendas and ensure content accuracy
• Prepare reports on training results and trends, and assist in managing team members' professional growth

Required Qualifications

• Minimum GED or high school diploma with 2 years of experience in negotiation/support services or healthcare/customer service involving leadership/training
• Required licensures, professional certifications, and/or Board certifications as applicable
• Knowledge of medical and claim terminology, as well as healthcare/managed care industry processes
• Ability to train, coach, and support team members in various settings
• Ability to maintain confidentiality and work effectively in a fast-paced environment