Director of Client Success

Job Summary

A company is looking for a Director, Client Success to manage client relationships and drive revenue growth in the programmatic advertising sector.

Key Responsibilities

• Manage operations and communication for key strategic accounts, addressing post-sale client requests
• Develop and maintain strong customer relationships through exceptional client service
• Collaborate with internal teams to optimize campaign performance and identify growth opportunities

Required Qualifications

• 6+ years of experience in a Client Success role within the programmatic industry
• Strong knowledge of the ad-tech ecosystem and digital advertising landscape
• Ability to build relationships with internal and external stakeholders
• Detail-oriented and organized with the ability to manage diverse projects
• Proven track record in managing customer relationships and conducting strategic business reviews