Dispatcher

Job Summary

A company is looking for a Dispatcher.

Key Responsibilities:

• Respond to customer service requests by prioritizing and dispatching work orders for installation and/or trouble calls
• Create dispatch schedules and assign service appointments using a computer system
• Monitor technicians' work order status and maintain regular contact to provide support

Required Qualifications:

• At least one year of customer service and/or dispatch experience
• Knowledge of cable and telecommunications products and services
• Data entry experience
• High School Diploma
• Bilingual (English/Spanish) is a plus