Genetic Counseling Manager

Job Summary

A company is looking for a Manager, Customer Support.

Key Responsibilities

• Oversees quality monitoring and ensures metrics align with company goals
• Manages departmental projects and hires, coaches, and motivates team members
• Prepares performance reports and collaborates on training material development

Required Qualifications

• Bachelor's degree in business administration or related field, or equivalent experience
• 8+ years of professional experience in customer service or healthcare-related environments
• 4+ years of leadership experience with a proven ability to inspire others
• Authorization to work in the United States without sponsorship
• Demonstrated ability to perform essential duties of the position