Job Summary
A company is looking for a Medical Collections Representative (GA).
Key Responsibilities
- Contact consumers with past due medical bills to negotiate payment arrangements
- Provide empathetic support and solutions to consumers while maintaining professionalism
- Achieve performance-based goals and participate in training to enhance skills
Required Qualifications
- Experience in customer service with a focus on resolving challenging situations
- Ability to self-manage in a remote work environment
- Access to a private workspace and reliable high-speed internet
- Experience in medical or bill collection is preferred but not mandatory
- Commitment to attendance during training with no absences allowed
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