Patient Communications Specialist

Job Summary

A company is looking for a Patient Communications Representative (Self-Pay).

Key Responsibilities

• Communicate with patients regarding the repayment of their medical debt
• Achieve assigned goals related to resolutions, call quality, and productivity standards
• Provide customer service to patients, resolving medical account balances and negotiating payment arrangements

Required Qualifications

• High School diploma or equivalent
• Minimum of six months' work experience in a call center environment preferred
• PC experience in a Windows environment
• Basic keyboarding skills
• Previous sales or customer service experience