Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager to facilitate the successful implementation of products for high-value customers.

Key Responsibilities

• Manage customer relationships from sale to successful implementation
• Educate customers on product capabilities and best practices to ensure smooth adoption
• Collaborate with internal teams and serve as the main point of contact for customer needs

Required Qualifications

• 5+ years of experience in the mobile or software industry
• University degree or equivalent experience
• Basic familiarity with telecommunications/mobile technology
• Experience in leading cross-team complex project management
• Project management knowledge with the ability to define goals and deliverables