Guest Specialist, Membership

The Museum of Modern Art is currently accepting applications for a Guest Specialist in its Membership department to creates a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum.
• Responsibilities:
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• * Validates admission at points of entry to galleries.
• Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces.
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• * Reports to management any issues of cleanliness or public safety in public spaces.
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• Resolves service escalations from Guest Assistants; alerts Management if necessary.
• * Participates and completes all mandatory training.
• Performs any duties reasonably related to the functions described above.

Requirements:
• Bachelor’s degree or equivalent.
• *
• Exceptional customer service skills, customer service experience, passion for the arts.
• Must be available to work weekends and holiday periods.
• Reports to:Salary: The salary for this position is $25.56 per hour.

Application instructions: To apply, please visit MoMA Jobs. Applicants should submit a resume and a statement of interest.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).This is a unionized position at MoMA with covered employees represented by Local 2110, UAW, AFL-CIO.