Health Navigator

Job Summary

A company is looking for a Health Navigator to join their SeniorCare team.

Key Responsibilities

• Conduct educational calls to advise members on benefits and services, completing health needs assessments
• Encourage members to comply with care plans and assist in scheduling appointments
• Manage system work queues and screen members for eligibility and case activities

Required Qualifications

• Associates Degree in education, communication, or health-related field or equivalent work experience
• 2 years of experience in a customer service support role
• Ability to work independently and in a team environment
• Knowledge of medical terminology
• Experience managing multiple tasks and setting priorities