Healthcare Service Representative

Job Summary

A company is looking for a Healthcare Service Representative I for the Patient Access Center, working remotely.

Key Responsibilities:

• Schedule and confirm appointments efficiently while handling cancellations
• Provide comprehensive service to resolve caller requests using identified resources
• Maintain and enhance computer skills to effectively utilize applicable software

Required Qualifications:

• High School diploma or GED from an accredited program
• 1+ years of experience in a high-volume contact center or customer service
• Proven critical thinking skills
• Ability to fluently speak, write, and understand English