Sales Operations Intern

About Us

Highland Electric Fleets’ electrification-as-a-service (EaaS) model aims to make electric school buses and other clean heavy duty vehicles attainable for every district across the US and Canada. Our turnkey solution tackles financing, vehicle procurement, infrastructure upgrade and maintenance to create a reliable and affordable fleet for our customers.

We know that cleaner buses create healthier communities and it’s our mission to eliminate the barriers to better student health and cleaner air - just 10 electric buses will reduce the pediatric asthma risk for 1,500 students!*

We are looking for candidates that want to help support this mission…

*Source: American Journal of Respiratory and Critical Care Medicine. Based on estimates for Highland customer with large fleet

Summary:

We are looking for a highly motivated and detail oriented individual to join our Commercial team as a Sales Operations Intern for the Summer of 2025.

You will gain experience in CRM/sales pipeline management, KPI/OKR tracking and development, data visualizations and reporting, and more. You will report directly to our Sales Operations Manager and work cross functionally with our sales, origination, business development, marketing, and operations teams.

This is a great opportunity for anyone interested in sales enablement and data analytics, and those who thrive in fast-paced environments. We are looking for someone who is interested in converting this internship into a full-time position in the future. 

• Report to the Sales Operations Manager and support the various Commercial team departments with all commercial-related data requests and reports
• Gain experience working with and exposure to Sales, Origination, Business Development, and Commercial leadership teams
• Learn to use Customer Relationship Management (CRM) tools, including Copper and HubSpot, to track sales opportunities and the Commercial team’s progress
• Maintain CRM accuracy by ensuring up-to-date information 
• Support the Sales Operations Manager in driving sales process adoption and compliance while identifying and implementing tools to enhance efficiency
• Support the development of our new non-school bus vertical by tracking various metrics related to our pipeline (opportunity stage movements, contract closures, etc.)
• Prepare reports and presentations in collaboration with Commercial leadership, including our Chief Commercial Officer and VP of Commercial Operations
• Ensure the on-time delivery of various internal reports and maintain KPI trackers

• Have or be in active pursuit of a Bachelor’s degree in Business, Marketing, Analytics or related discipline
• Strong analytical skills and the ability to interpret data and translate into key insights
• Showcase an attention to detail, make minimal mistakes, and be a quick learner
• Experience and understanding of CRM and sales enablement tools (ideally with Copper, LookerStudio, Tableau, or Expo)
• Proficient in Google Suite and Microsoft Suite
• Experience working independently to complete tasks and projects
• Ability to work cross-functionally to develop solutions to problems and generally support with those teams to improve communication, efficiency, and effectiveness
• Proactive approach to tasks and projects, showing an ability to see around corners and address problems that can be anticipated
• Strong interpersonal communication skills and the desire to work with a team and on independent projects

What You Can Expect from Highland:

· Competitive base salary and performance-based bonus program

· A supportive, highly collaborative, team-oriented environment

· Opportunities to make a difference, be heard, add value, and be recognized

· Growth and development with a leader in this new and exciting industry

· Ability to work with bright, innovative, and forward-thinking colleagues

· Health, Vision, and Dental coverage for employees & their dependents

· Life insurance, public transportation assistance

· Generous Paid Time Off

· 401(k) program and company match

Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.