Junior Contracts Coordinator

Job Summary

A company is looking for a Jr. Contracts Coordinator (Fully Remote).

Key Responsibilities

• Support team members in managing and overseeing customer and third-party contracts
• Assist in post-close case queue management, quality assurance, and data entry
• Investigate and resolve issues throughout the lifecycle of contracts

Required Qualifications

• Minimum 2+ years of experience in customer service, operations, or relevant work experience
• Some experience with quality assurance, contracts, or enrollments
• Strong proficiency in Microsoft Office Suite and CRM software
• Understanding of the deregulated retail electricity or natural gas markets is preferred
• Undergraduate degree in business management is desired