Junior CRM Specialist

Job Summary

A company is looking for a Junior CRM Education Specialist.

Key Responsibilities

• Assist users in utilizing CRM tools for data-driven decision-making and campaign optimization
• Create user-friendly training materials to support CRM onboarding and ongoing education
• Support the preparation and delivery of internal training sessions and workshops

Required Qualifications

• Solid understanding of user lifecycle concepts such as churn, retention, and re-engagement
• Experience in email marketing and user segmentation
• Strong command of English (B2 level or higher)
• Familiarity with training practices and willingness to support knowledge-sharing initiatives