Job Summary
A company is looking for a Medical Collections Representative (KS).
Key Responsibilities
- Contact consumers with past due medical bills to negotiate payment arrangements
- Provide empathetic support and solutions to consumers regarding their accounts
- Achieve performance-based goals to maximize earning potential through bonuses and commission
Required Qualifications
- Experience in resolving challenging customer situations
- Professional communication skills suitable for conflict resolution
- Ability to self-manage in a remote work environment
- Access to a private workspace and reliable high-speed internet
- Experience in medical or bill collection is preferred but not mandatory
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