Licensing Specialist

Job Summary

A company is looking for a Licensing Specialist to manage licensing operations and ensure customer satisfaction.

Key Responsibilities

• Process and issue software and SaaS licenses, ensuring accuracy and compliance
• Support customer and sales inquiries regarding licensing and entitlements
• Maintain accurate data in Salesforce and ensure adherence to company policies

Required Qualifications

• 2-4 years of experience in customer operations, licensing, or order management
• Working knowledge of Salesforce or similar CRM systems
• Strong organizational skills with the ability to manage competing priorities
• Experience in a detail-oriented, high-volume environment
• Familiarity with SaaS/software industry preferred