Senior Customer Service Representative

Job Summary

A company is looking for a Senior Customer Service Representative working remotely in the United States.

Key Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
• Resolve customer issues before escalating to the next level

Required Qualifications

• 1 year or more of customer service experience
• High school diploma or equivalent
• Computer experience
• 10mbps)