Job Summary
A company is looking for a Client Support Specialist in Life Insurance.
Key Responsibilities
- Manage inbound support requests regarding technical and life insurance application questions
- Address agent escalations and carrier requests while maintaining strong business relationships
- Support the development team in launching new insurance products and updates to the existing platform
Required Qualifications
- Must have life insurance experience
- Minimum of 1 year of client support experience
- Experience with live chat and managing high volumes of inquiries
- Strong time management and prioritization skills
- Ability to work in a fast-paced, changing environment
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