Job Summary
A company is looking for a Linguist HelpDesk Analyst - Hindi.
Key Responsibilities
- Provide technical support by responding to service requests via phone and email
- Troubleshoot and resolve a variety of technical issues submitted through the helpdesk system
- Participate in a rotating on-call schedule and perform additional tasks as needed
Required Qualifications
- 3+ years of experience in IT
- Bachelor's degree required, along with relevant IT experience
- Ability to speak, read, and write Hindi
- Proficient in diagnosing software problems and testing system functionality
- Must be eligible to obtain and retain a U.S. government security clearance
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