Logistics Specialist

Job Summary

A company is looking for a CX Logistics Specialist.

Key Responsibilities

• Collaborate with CX and Logistics teams to address shipping-related customer issues
• Anticipate and streamline processes related to international shipping challenges
• Communicate with couriers and customers to ensure smooth shipment progress

Required Qualifications

• 2+ years of experience in international shipping and logistics
• Ability to translate complex logistics details into clear communication
• Proven track record of solving international shipping problems
• Collaborative mindset with experience working alongside CX and sales teams
• Curiosity and proactive approach to identifying shipment friction points