Medicare Member Services Specialist

Job Summary

A company is looking for a Member Services Specialist, part-time, weekends (1pm to 11pm EST).

Key Responsibilities

• Answer calls and written inquiries from members and providers regarding Medicare benefits, enrollment, eligibility, and claims
• Analyze issues, provide solutions, and ensure timely follow-up
• Document inquiries and outcomes in internal systems to maintain accurate records

Required Qualifications

• Experience in customer service, preferably in a healthcare setting
• Familiarity with Medicare programs and benefits
• Ability to work collaboratively across teams
• Strong organizational skills for accurate record-keeping
• Availability to work part-time on weekends