Multi-State Claims Support Specialist

Job Summary

A company is looking for an AMS Claim Support Specialist.

Key Responsibilities:

• Coaches and develops claims specialists for Multi-State PFL, FML, and ADA claims
• Monitors case managers' work to ensure performance standards are met
• Conducts quality audits and provides real-time coaching and feedback

Required Qualifications:

• 1+ years of Disability Insurance experience
• High School Diploma
• Ability to work autonomously with minimal direction
• Strong computer skills, including proficiency in Word and Excel
• Positive mindset and willingness to learn