New York Care Management Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Conducts telephonic outreach to members for enrollment in case management services and scheduling preventative care services
• Acts as a point of contact for members and providers to address inquiries and concerns related to care plans and resources
• Documents and maintains non-clinical member records in compliance with state and regulatory guidelines

Required Qualifications

• High School diploma or GED
• 1 - 2 years of related experience
• Knowledge of health plan activities and resources
• Understanding of Social Determinants of Health (SDOH) needs
• Ability to comply with policies and standards