North Carolina Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Healthcare Representative in North Carolina.

Key Responsibilities

• Assist customers with healthcare-related inquiries, including insurance plan reviews and appointment scheduling
• Handle both inbound calls and outbound campaigns to inform customers about relevant changes
• Provide support in finding primary care physicians within the network

Required Qualifications

• High school diploma or GED required
• Ability to type 25 words per minute
• Intermediate/advanced technical proficiency to navigate multiple systems
• Open availability between 9am-6pm EST, Monday to Friday
• Must reside in the state of North Carolina