Operations Lead

Job Summary

A company is looking for an Operations Lead (Hybrid).

Key Responsibilities

• Serve as a subject matter expert and handle escalated service issues
• Coach employees and support front line managers with leadership accountabilities
• Monitor departmental metrics and drive continuous improvement initiatives

Required Qualifications

• High School Diploma or equivalent work experience
• Four to five years of related professional experience
• Experience mentoring or leading others
• Intermediate technical/computer skills, including MS Office and collaboration tools
• Ability to adapt to new situations and manage multiple priorities