Operations Specialist

Job Summary

A company is looking for an Operations Specialist to oversee regional operations and enhance customer experiences.

Key Responsibilities

• Design and implement customer-centric processes to boost efficiency and team alignment
• Drive cross-functional projects to enhance regional performance and customer outcomes
• Curate performance insights and support data-driven business reviews

Required Qualifications

• 3+ years of experience in operations or business management
• Expertise in Lean/Six Sigma, Agile/Scrum methodologies
• Strong background in data-driven decision-making and stakeholder engagement
• Bachelor's degree in Business, Operations, Data Analytics, or a related field
• Customer-focused mindset with a collaborative approach to problem-solving