Operations Supervisor

Job Summary

A company is looking for a Supervisor, Operations (Event Processing).

Key Responsibilities:

• Develops and motivates employees through communication, feedback, coaching, and performance reviews
• Manages daily operations by monitoring inventory levels and staffing to meet customer SLA requirements
• Engages in service recovery activities by addressing escalated customer issues effectively

Required Qualifications:

• Bachelor's degree or equivalent work experience
• At least two years of supervisory experience, preferably in a startup environment
• Ability to develop and engage employees effectively
• Strong relationship-building skills with internal and external stakeholders
• Proficient in Microsoft Office, especially Excel