Order Management Administrator

Job Summary

A company is looking for an Order Management Administrator responsible for overseeing the order lifecycle and ensuring customer satisfaction.

Key Responsibilities

• Collaborate with sales teams to obtain information for accurate order fulfillment
• Verify payments and site access for licensed database orders and resolve discrepancies
• Investigate and resolve access issues to ensure a seamless customer experience

Required Qualifications

• 2+ years of professional experience in a fast-paced environment
• Strong proficiency with MS Office 365 Applications
• Ability to work overtime during peak hours and on special projects
• Bachelor's Degree preferred