Outbound Patient Enrollment Specialist

Job Summary

A company is looking for an Outbound Patient Enrollment Specialist.

Key Responsibilities

• Communicate program details, benefits, and patient responsibilities to potential patients
• Facilitate virtual patient enrollments and schedule follow-up appointments
• Build rapport and trust with patients while following quality assurance standards

Required Qualifications

• Bilingual in Spanish and English preferred
• Experience in a healthcare services organization with performance metrics accountability
• Prior experience with high volume outbound calls
• Comfort using CRM platforms
• Ability to maintain patient confidentiality