Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - 2nd Shift.

Key Responsibilities

• Review sales contracts to ensure proper product inclusion and facilitate ordering
• Provide feedback to the sales team regarding discrepancies in measurements or pricing
• Conduct introductory calls with new customers and assist in scheduling service and repairs

Required Qualifications

• Customer service and data entry experience
• Basic computer knowledge
• Strong analytical skills
• Experience in reviewing construction or sales contracts (preferred)
• Excellent time management skills with a proven ability to meet deadlines